Privacy Policy

Privacy Policy

Nex4, Inc ("Nex4," "we" or "us") respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you in connection with your use of the Nex4 Services. The term "Nex4 Services" refers to our video service, including the selection of television shows, clips, movies, and other content we offer (collectively, the "Content") and our player for viewing the Content (the "Video Player"), as well as any other products, features, tools, materials, or other services offered from time to time by Nex4 through a variety of Access Points. The term "Access Points" refers to, collectively, the nex4.tv/nex4.com website (the "Nex4 Site"), applications, and other places through which the Nex4 Services may be accessed, including websites and applications of Nex4's third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player.

By viewing any Content or otherwise using the Nex4 Services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the Nex4 Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the Nex4 Services.

Please note that the website addresses (i.e., URLs) included within this Privacy Policy may not function as hyperlinks on all the Access Points. To view this Privacy Policy with clickable hyperlinks, please visit the Nex4 Site on your computer.

 

Information We Collect

Nex4 may collect the following information from or about you:

Information You Provide To Us. We collect information you provide to us. For instance, when you register to use the Nex4 Services, we may collect your name, email address, birth date, gender, credit card information, billing address, ZIP code, and other information. In addition, Nex4 may collect information you provide to us when you respond to surveys, set your preferences, contact Nex4 through customer service or by other means, or participate in promotions that Nex4 may offer from time to time. Nex4 also allows multiple profiles to be set up under one account, so we may collect information you provide to us if you create a profile.

Usage and Log Data. We collect information when you use the Nex4 Services or view Nex4 advertising outside of the Nex4 Services. Examples of this information may include your IP address, device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on the Nex4 Services including information about the videos you view on Nex4 (e.g., show titles and episode names), page views, ad data, referral URLs, network state, device identifiers or other unique identifiers such as advertising identifiers (e.g., "ad-ID" or "IDFA") and identifiers associated with browser cookies (see our description of "Cookies and Local Storage" below), and carrier information.

Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.

Cookies and Local Storage. One technology we use is called a cookie. A cookie is a small data file that is transferred to your computer’s hard disk. We may use both session cookies and persistent cookies to better understand how you interact with the Nex4 Services or Nex4 advertising published outside of the Nex4 Services, to monitor aggregate usage by our users and web traffic routing on the Nex4 Services, and to customize Content and advertising. These uses allow us to improve the Nex4 Services. We may create a unique device or user ID for you and store it in a cookie so we can customize your experience based on your preferences.

We may collect information through other kinds of local storage (also referred to as "Flash cookies") and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called "browser cookies," even though they may be stored in different parts of your computer.

Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. For information about disabling cookies or deleting information contained in Flash cookies, please click here. Please note that disabling cookies or deleting information contained in cookies or Flash cookies may interfere with the performance and features of the Craveo Services, including the Video Player. For example, we may not be able to store your preferences or login information or customize the Content and advertising to your viewing habits.
Web Beacons or Pixels. In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, ad, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.
Mobile Device Identifiers and Software Development Kits ("SDKs"). We may use or work with third parties including our business partners and service providers who use mobile SDKs to collect information, such as advertising identifiers (e.g., "ad-ID" or "IDFA") and information related to how mobile devices interact with the Nex4 Services. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with Content and advertisements and to enable analytics or other features through mobile devices.
The use of these various technologies in connection with advertising on the Nex4 Services is explained further below. To learn about opting out of interest-based or online behavioral advertising, please see the information we have provided in Section 7 ("Your Choices, Including Opt-Out Options").

Account and Profile Data from Third-Party Services. If you choose to log-in, access or otherwise connect to the Nex4 Services, or contact Nex4, through a third-party service (such as Facebook), we may, for example, collect your user ID and user name associated with that service, as well as any information you make public using that service. We may also collect information you have authorized the service to share with us (such as your user ID, billing information, public profile information, email address, birthday, friends list, pages you have "liked" and other account and profile data).
 

Advertising

We advertise Nex4 both on the Nex4 Services as well as on other platforms and services. We also display advertisements from other companies on the Nex4 Services, often enabling users to interact with the advertisements or click through to websites or other properties owned or operated by other companies. This section provides additional information about the collection and use of information from or about you in connection with such advertising.

Use of Cookies and Similar Technology in Third-Party Advertising. Advertisers, advertising technology companies, and service providers that perform advertising-related services for Nex4 and our business partners may use cookies and similar technologies (including for example those described in Section 2 ("Information We Collect")) to collect information from or about you through the Nex4 Services in order to tailor advertisements, measure advertising effectiveness, and enable other enhancements. This information may relate to your use of the Nex4 Services, websites you visited, advertisements you viewed, and your other activities online. Advertising that is based on information collected from or about you across websites, applications and other platforms over time is known as interest-based or online behavioral advertising.

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